Privacy policy
My Scent World is operated by Fragrance & Beauty Group Inc. This notice describes the information involved when you browse, contact us, request an order, or pay through an available checkout.
Information you provide
When you send a message or order request, we receive the name, email address, optional phone number, selected products, and message you submit. For a paid order, we receive order, payment-status, and shipping details needed to fulfill and support it. If you contact us about a return or delivery problem, we receive the details and photos you choose to send. Please do not put a payment-card number or other sensitive information in the contact form.
Payment and technical information
When online card checkout is available, our payment processor receives the information needed to process your payment. The card details are entered with that provider, and this website does not store your full card number. The service hosting this website may process IP addresses, device or browser details, and request logs to operate, secure, and troubleshoot the site. Payment and delivery providers may process information under their own privacy notices.
Why we use information
We use information to answer inquiries; check stock and confirm requests; take payment when checkout is available; ship purchases; handle returns, refunds, and delivery issues; maintain business records; and protect the site from misuse. We do not currently offer a customer mailing-list signup on this website. We do not sell customer contact information.
Who receives information
Access within our business is limited to people who need the information to handle your request or order. We share the necessary details with hosting and storage providers, the payment processor when used, and shipping or delivery providers for fulfillment. We may also disclose information when required by law or needed to protect customers and the business. We do not use advertising pixels on this site at present. We do not knowingly permit an unrelated third party to track your activity across other sites through advertising code on this store.
Bag, saved items, and browser choices
Your bag and saved fragrances are stored in your browser on your device. They may be lost if you clear this site’s local storage or use another device. You can remove items on the site or clear browser storage in your browser settings. We do not change the site’s behavior in response to a browser “Do Not Track” signal; the practices described here apply to all visitors. If we add tracking or marketing tools later, we will update this policy to describe them.
Access, correction, and retention
You can contact us to request access to, correction of, or deletion of information you provided. We review the request and may need enough information to verify it. Some order or payment records must be retained for tax, accounting, fraud prevention, or legal reasons. We keep other information only as long as reasonably needed for the uses described above. We use reasonable measures to protect information, but no online system can guarantee complete security.
Children and policy updates
This store is intended for adults shopping for fragrances. We do not knowingly collect personal information from children under 13 through a customer account or marketing program. If you believe a child has sent information through our contact form, please let us know so we can review it. We may revise this policy as store features change and will post the updated date on this page.
Privacy contact
For a privacy request or question, use the customer care form and select “Other.” Please describe the request and the email address used for the order or message so we can locate it.
Last updated September 27, 2026